Talent Terms

These Talent Terms (Terms), the Website User Conditions, the StardDM-Talent User Data Sharing Agreement (Data Sharing Agreement) and your Addendum (where applicable) form the entire agreement between you as a talent user of the STARDM marketplace platform offered by Star Direct Message Ltd doing business as STARDM (STARDM, we or us) and STARDM regarding the services we provide including our website (STARDM.me), mobile application (App) and other services (collectively, referred to as our Site). You and Talent User refer to you as a talent user of the Site.

These Terms apply solely to Talent Users of our Site. Use of our Site is also subject to our User Conditions. Any use by you of our Site other than as a Talent User is governed by the Site Terms of Service (Site Terms).

  1. Definitions

Data Protection Law means the UK Data Protection Act 2018 (“DPA 2018”), the UK GDPR as defined in DPA 2018 and related laws or regulations (collectively, the “UK GDPR”), the Privacy and Electronic Communications Regulations (EC Directive) 2003 (“PECR”) and any related data protection or privacy laws that may apply to either or both of the parties as amended from time to time. References to GDPR provisions shall be read to reference the equivalent UK GDPR provision, as amended;

Controller, Data Importer, Data Exporter, Data Subject, Data Subject Rights (DSRs), Joint Controller, Personal Data, Personal Data Breach, Processor, or Profiling, shall have the respective meanings given to them in Data Protection Law (and related expressions, including process, processed, processing and processes shall be construed accordingly);

Data Protection Losses means all liabilities including costs, settlements, and to the extent permitted by law, administrative fines, sanctions, remedies, liabilities or compensation ordered to be paid to a Data Subject, and reasonable costs of compliance with investigations;

Joint Processing Activity refers to processing of personal data to deliver Talent Content and STARDM Offerings, including to collect Fees and Registrations, administer Subscriptions, Personalised Wishes or other Fan requests, facilitate and support interactions between Talent, Recipients and Fans, and gather analytics data including KPIs. It excludes activity by either Talent or STARDM that occurs prior to, subsequent to, or outside of the Joint Processing Activity, such as lead-generation, posting Talent Content or other Offerings on social media or in promotional material, Site build, design, “look and feel”, Talent Registration, posting Talent Content on social media or in promotional material, etc.;

STARDM Party means any of STARDM and its parents, subsidiaries, affiliates, officers, employees, directors, shareholders, agents, partners, and licensors (collectively STARDM Parties);

Talent Content means any content or data, STARDM Video, Fan Club Content, Virtual Event recordings, Messages, chats and anything else that you submit or communicate through the Site or other material that you contribute to us for distribution to Users through the Site;

User(s) means a user of our Site, either a fan who wishes to book any Offering from a talent or a Talent User, as the context may require, who has been issued User IDs and passwords and are authorised by STARDM to access the Site; and

User Conditions means the website user conditions (as may be amended from time to time and as are available on the STARDM website at STARDM.me) which each User must strictly observe when accessing the Site.

  1. StarDM Offerings

(a) The StarDM offerings (​Offerings​) currently include: (i) Personalised Wish; (ii) Corporate; (iii) Subscription; (iv) Virtual Event; and (v) Live DM. You may choose to participate in any or all of the Offerings on the Site and enable them through your account.

(b) By enabling any of the Offerings on your account, you acknowledge and agree to the relevant sections in these Terms that are applicable to such Offering(s).

  1. Personalised Wish

(a) If a Talent User enables the Personalised Wish Offering, any User of the Site may request one or more video recordings (each a STARDM Video) from you through our Site.

(b) You may choose to either: (i) accept the request and upload the STARDM Video; or (ii) reject the request. STARDM retains the right, in its sole discretion, to cancel any request from a User. Generally the expectation is that you would accept a request unless a User’s request is objectionable or otherwise offensive. STARDM reserves the right to review the rate of rejection of requests and rationales thereof and, in its sole discretion, decide to remove a Talent User from the Site as a result. See the Talent Use Privacy notice at www.STARDM.me

(c) The request will expire once it is cancelled, rejected or not accepted after a maximum of 30 days, but the standard is 7 days per customer order. No payment will be made to you for any cancelled, rejected or unfulfilled STARDM Video request. You may still choose to fulfil an expired request at no cost to the User but there shall be no payment due from us.

(d) If you accept a request, you agree to record and upload to our Site the STARDM Video in line with the delivery time option the User has chosen.

(e) Each STARDM Video will be minimum 30 seconds in duration and will follow the general directions and requests of the User and use the same or similar wording in the request where p You will have discretion over the script and content of any STARDM Video subject to that you will at least introduce yourselves and include the User’s name, and the name of any third party that the User wishes to identify as a recipient (Recipient) of the message in the STARDM Video, unless otherwise requested by the User not to include any of these. If you complete a STARDM Video but do not follow the general directions and requests of the User, we may in our discretion determine that a full or partial refund is due to the User which will therefore affect payment to you.

  1. Corporate

(a) The Corporate Offering includes Corporate shout-outs, brand or business commercials, team building, seasonal company greetings, special guests and appearances and the videos made for these purposes (each a Corporate Video) for the relevant business (Business) are all STARDM Videos under these Terms.

  1. Subscription

(a) You may also wish to offer exclusive access to certain content and special features to Users who join your fan club (Fan Club) on a subscription basis. All benefits will be as described on your profile page and you must deliver such benefits and interact with your Fan Club members as described (e.g. exclusive news and videos, regular newsletters) on your profile page.

(b) If you wish to cancel the Fan Club, you need to give at least 30 days’ notice to us and also to the members of your Fan Club and the benefits of the Fan Club shall not ceases until the last member’s Fan Club membership, which is on a monthly rolling basis, runs out.

  1. Virtual Event

(a) You may choose to offer Users the opportunity to participate in a Live virtual event (each a Virtual Event). You will list the Virtual Event on your booking page on the Site and include all relevant details of each Event including but not limited to event length, format, programme, scheduling details, ticketing, any limitation on the total number of participants and number of participants per individual User log-in and any other limitations, restrictions or information.

(b) You represent and warrant that you have the sole responsibility for rights clearance in relation to your Virtual Event, including but not limited to, image rights, performers’ rights, consents or other lawful bases required under Data Protection Law, right in relation to using music and the video recording of the event and that you shall ensure all necessary clearance and license required for the Virtual Event have been obtained.

(c) You agree to participate in the Virtual Event as scheduled and described in the details on your booking page on the Site. If you are not able to participate for reasons outside your reasonable control, you will promptly notify STARDM and all the Users who have purchased tickets, and you will work with us to reschedule at our request.

(d) If you decide to end the Virtual Event earlier due to special circumstances which renders continuing of the Virtual Event impossible or extremely difficult, you shall promptly notify StarDM in writing at [email protected] and we reserve the right to adjust the payment due to you if there are refunds that need to be made to the Users attending the Virtual Event.

  1. Live DM

(a) You may choose to offer Users the opportunity to send you a paid direct message as permitted through the STARDM Live DM feature.

(b) If you choose to do so, a User may send you a User-created message, a sticker from a collection of image made available through STARDM Live DM feature or video clip form up to specified size (each such message, and any response sent through the STARDM Direct feature, a Message).

(c) When a User sends you a Message, you may choose to respond or not, or choose to close out the thread at any time but you are not permitted to download or use the messages for any purpose other than communication with Users through the Live DM feature

  1. Registrations

(a) In order to participate on our Site, you must register. By registering, you agree to provide true, accurate, current, and complete information about yourself as prompted by our registration form, as well as any other information reasonably requested by us, including to verify Talent User age and obtain verified parental consent for Talent Users under 13 years of age (collectively, Registration Data), and maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you do not do so or we reasonably believe that you have not done so, we have the right to suspend or terminate your Site account and your use of our Site. You agree not to create a Site account using a false identity or providing false information, on behalf of another person (except as outlined below for an Organisation), or if you have previously been removed or banned from our Site. You are responsible for maintaining the confidentiality of your Site account information, including your username and password.

(b) By registering, you represent and warrant that you are of legal age to form a binding contract.

(c) A management company, agent or other individual or organisation (each an Agency​) may register a Talent User (​Affiliated Talent​). By registering, the Agency represents and warrants for itself and each Affiliated Talent that: (i) it is the authorised representative of the Affiliated Talent and agrees to these Terms; (ii) neither the Agency nor the Affiliated Talent is barred from using our Site under the laws of any applicable jurisdiction; and (iii) it is responsible for complying with all applicable laws and regulations relating to Affiliated Talent’s participation on our Site under these Terms and will fully indemnify the StarDM Parties for any failure to do so. To register Affiliated Talent as an Agency, please use the contact form ​here​.

(d) At no cost to StarDM, you will provide to us the following promotional materials (​Promotional Materials​) in order to complete the talent on-boarding process: (i) three high resolution images of yourself; (ii) your Site profile bio; and (iii) a promotional video of approximately 15” in length to let the others know that they can book you on the Site. Please note that you will not be able to receive requests from Users until we complete the on-boarding process. From time to time we may request additional Promotional Materials from you for StarDM’s use to promote you on or in connection with our Site or on any social media platform or third-party website. Any other materials or photos of or concerning you that you approve for StarDM’s use will also fall within the definition of Promotional Materials.

  1. Data Protection

(a) You acknowledge and agree that STARDM and Talent User are Joint Controllers with respect to any personal data they process in connection with any Joint Processing Activity, and separate Controllers for any personal data they process outside of the Joint Processing Activity.

(b) STARDM and Talent User each undertake to comply in all material ways with their respective obligations under Data Protection Law and shall fulfil their roles and responsibilities as set out in the Data Sharing Agreement and undertake to ensure that their employees, agents and subcontractors also comply.

(c) STARDM undertakes to treat personal data it processes about you with due care and in accordance with the STARDM Talent Privacy Notice, which can be found on STARDM website atSTARDM.me.

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  1. User IDs and Passwords

(a) Once issued, the User IDs and passwords may only be used by the User to whom they were assigned.  Only Users shall be entitled to access the Site and no User IDs or passwords may be transferred, assigned or otherwise loaned.

(b) You shall be fully responsible for all activities and any associated charges resulting from access to or use of the Site through User IDs and passwords assigned to the Users or any other means by which you access the Site and you agree to notify us immediately of any unauthorised access or use of your Site account. You acknowledge and agree that we are not responsible or liable for any damages, losses, costs, expenses, or liabilities, including Data Protection Losses, related to any unauthorised access to or use of your Site account.

  1. User Conditions

(a) Use of the Site will at all times be subject to the terms of the then-current User Conditions. Users shall be given notice of the User Conditions prior to accessing the Site and will be obliged to

comply with the User Conditions when accessing or using the Site. You confirm that you have read, shall comply with and shall take reasonable steps to comply with the User Conditions.

  1. Fees and Payments

(a) You set your own price (User Price) for each Offering you make available on the Site.

(b) We will pay you 75% of the net User Price (Talent Fees) actually received by STARDM (after deduction of third party processing fees or commission, and refund to the User if applicable) for each STARDM product offering that you have fulfilled. Where we have to make refunds after a payment is made to you, we reserve the right to either invoice you for that relevant amount or deduct it from future payment to you.

(c) The Talent Fees only accrue on product offerings or videos, messages, or events that have been delivered which are not subject to dispute from the User making the request or particip We will endeavour to make regular payment of the Talent Fees to you on a weekly basis.

(d) Where you fail to fulfil a request which you have already accepted or committed to in relation to any of your Offerings, you acknowledge and agree that in addition to not being entitled to any payment of Talent Fees, you are liable pay a default charge which is equivalent to the User Price for the Offering that you fail to fulfil to STARDM for the loss of revenue and administrative costs incurred in dealing with the relevant User complaints and compensation for the User as we consider appropriate.

(e) All amounts referred to under these Terms, including but not limited to User Price, Talent Fees and other amounts, are exclusive of VAT (where applicable), sales or other taxes or duties applicable which shall be paid in addition at the rate and in the manner for the time being prescribed by law and any relevant authority.

(f) If you identify or promote another entity such as a charitable organisation on your profile or anywhere on the STARDM site, you: (i) represent and warrant that you will comply with all applicable laws and regulations relating to that identification or the charity, including making disclosures, registering, or entering into any agreement, such as a commercial co-venturer agreement; (ii) acknowledge and agree that we have the right in our sole discretion to reject your identification or the charity; (iii) represent and warrant that the charity is and will remain in good standing at all times the identification is used, that within 48 hours of your receipt of our request, you will provide us with written evidence of the charity’s good standing and charitable status in all applicable jurisdictions, and that you will promptly remove the identification if the charity ceases to be in good standing; (iv) represent and warrant that you will be responsible for making any payment to the charity (unless we expressly agree in writing in advance to do so on your behalf and in satisfaction of our payment obligations to you under these terms); and (v) represent and warrant that you have all rights necessary to authorise use of the charity’s name and logo in connection with (and on) our site, in the identification, and in any social and other media. You further acknowledge and agree that we may add a state STARDM and the charity, as we determine in our sole discretion.

  1. Talent Content

(a) When you upload, submit, store, send, transmit approve, or receive Talent Content to or through our Site, you grant us a non-exclusive, royalty-free, fully paid, unlimited, universal, sublicensable (through multiple tiers of sublicenses), perpetual, and irrevocable license in any and all manner and media, whether now known or hereinafter invented or devised (including social media channels and third party websites and platforms), to reproduce, license, distribute, modify, adapt, publicly display, create derivative works of (for example, translations, adaptations, or other changes we make so that Talent Content works better with our Site or otherwise), and to use your Talent Content for the purposes of operating and providing our Site, to develop and improve our Offerings, and to advertise, market, and promote our Site and Offering, and you agree that such Talent Content may, in STARDM’s sole discretion, be used, including displayed, in connection with any other elements, materials, copyrights, rights of publicity, or copyrighted materials. Please remember that third parties (including Users) may search for and see any Talent Content you submit to public areas of our Site. You agree that we may display advertising with or in connection with your Talent Content about the Site and our Offerings. You further acknowledge and agree that STARDM has no payment or other obligation to you in connection with any advertising displayed on or in connection with our Site.

(b) For each STARDM Video (other than a Corporate Video), you hereby grant to the User and the Recipient a non-exclusive, royalty-free, fully paid, worldwide, sublicensable and perpetual license to use, reproduce, distribute, and publicly display the STARDM Video, in each case, in accordance with the Site Terms and applicable laws, in any and all media, whether now known or hereafter invented or devised (including social media channels and third party websites and platforms).

(c) For each Corporate Video, you hereby grant to User and the Business for 180 days from the date the Corporate Video is sent by STARDM to the User (i) a non-exclusive, royalty-free, fully paid, worldwide, sublicensable, revocable license to use, reproduce, distribute, and publicly display the Corporate Video solely for the purpose as described in the request and on media (website or social media account) wholly-owned, operated, and controlled by the Business as specified in the request; and (ii) the right to advertise and promote the display of the Corporate Video on the social media account through advertising only on the applicable social media platform.

(d) You acknowledge and agree that we cannot restrict the use of your STARDM Videos or other Offerings by the Users for whom you created them or by any third party with whom they have already been shared (including Recipients) and we have no obligation to remove those uses (including from social media channels or third party websites or platforms). If we do seek to remove a STARDM Video from a social media channel or third-party website or platform, we may notify you of our intent to do so. As owner of the copyright in your Talent Content, you hereby authorise STARDM to act as your agent in order to submit any demand with respect to your STARDM You acknowledge and agree that we are not responsible or liable for any damages, losses, costs, expenses, or liabilities related to use of the Talent Content by Users or Recipients, or their violation of the Site Terms.

(e) You agree and acknowledge that the licenses granted in this section 13 are fully-paid and royalty free, and we are not liable for any payment in connection with the use of your Talent Content, by us, Users, or third parties (including Recipients and, in the case of a Corporate Video, the Business), other than the payment set forth in section 12. We may exercise our rights under this license anywhere in the universe. We may sublicense our rights as needed to promote our Site or otherwise in accordance with these Terms, and Users may sublicense their rights subject to the Site Terms. Finally, the licenses granted in this section 13  are perpetual, which means that the rights granted under these licenses continue even after you stop using our Site.

(f) Any Talent Content is non-confidential, non-proprietary, and must not contain or include any information which you do not have the right to disclose or that you do not wish to be disclosed. We will not be responsible or liable for any use or disclosure of Talent Content, including any personal information included in that Talent Content. You acknowledge and agree that your relationship with us is not a confidential, fiduciary, employer & employee, agency, or other type of special relationship, and that your decision to participate in our Site or submit any Talent Content does not place us in a position that is any different from the position held by members of the general public. None of your Talent Content will be subject to any obligation of confidence by us, Users, or third parties (including Recipients), and we will not be liable or responsible for any use or disclosure of any Talent Content.

(g) We reserve the right to reject or not to transmit Talent Content, or remove Talent Content from the Site which decision shall be in our sole discretion..

(h) You agree and acknowledge that talent content must not incite or encourage action that is, explicitly or implicitly: illegal, abusive, harassing, threatening, hateful, racist, derogatory, harmful to any reputation, pornographic, indecent, profane, obscene, or otherwise objectionable (including nudity);

(i) You hereby represent and warrant that: (i) you will not post or make publicly available any STARDM Video; (ii) you will not contact, respond to, or communicate with any User that you meet on or through our Site, except as expressly permitted through our Site; (iii) you will not provide your contact information to any User or send merchandise or anything else to a User other than as permitted by these Terms.

  1. Intellectual Property

(a) Other than Talent Content, we or our licensors own all right, title, and interest in and to: (i) our Site and the “look and feel” of our Site, including all software, ideas, processes, data, text, media, and other content available on our Site (individually, and collectively, STARDM Content); and (ii) our trademarks, logos, and brand elements (Marks). Our Site, STARDM Content, and Marks are each protected under English and international laws. You may not duplicate, copy, or reuse any portion of STARDM Content or use the Marks without our prior express written consent. You acknowledge and agree that each request or message from a User is owned by the User who created it.

(b) For the avoidance of doubt, if a feature or project developed by us, our employees, or our contractors seems similar to feedback or material submitted to us by you or a third party, to the extent you submit any ideas, suggestions, proposals, plans, or other materials related to our business (individually, and collectively, Feedback), you acknowledge and agree that you are submitting that Feedback for us to consider and that STARDM has no obligation (including of confidentiality or privacy) with respect to your Feedback, and you grant to STARDM a non-exclusive, royalty-free, fully paid, unlimited, universal, sublicensable (through multiple tiers of sublicenses), perpetual, and irrevocable license, in any and all manner and media, whether now known or hereinafter invented or devised, to reproduce, license, distribute, modify, adapt, publicly display, create derivative works of (for example, translations, adaptations, or other changes), and otherwise use and exploit in any manner (including commercially), any and all Feedback.

(c) You hereby waive any and all moral rights that you may have in Talent Content or Feedback, and you represent and warrant that: (i) you own all rights in and to your Talent Content and Feedback and that you have the right to grant the rights described in these Terms; (ii) your agreement to, and provision of services under, these Terms does not violate any agreement that you may have with any third party; (iii) in connection with each video, no statement about Business (or the fan User or Recipient as applicable) is factually incorrect or misleading, disparaging or defamatory and you will comply with all applicable laws and regulations; (iv) your Talent Content and Feedback does not infringe, misappropriate, or otherwise use without necessary authorisation, any intellectual property, privacy, data protection, publicity, moral, or other rights of any third party, or violate any law, regulation, or court order.

  1. Limitation of Liability and Disclaimer of Warranties

(a) The Site is provided on an “as-is” and “as-available” basis.  STARDM does not warrant that use of the Site will be uninterrupted, error-free or secure. Use of the Site is entirely at your own risk subject to provisions in the Data Sharing Agreement.

(b) The STARDM Parties make no representations or warranties about the accuracy or completeness of content available on or through our Site or the content of any social media platform or third party website linked to or integrated with our Site or any material or information downloaded or otherwise obtained through our Site. You acknowledge and agree that the STARDM Parties will have no liability for any: (i) errors, mistakes, or inaccuracies of content; or (ii) any damages, losses, costs, expenses, or liabilities of any kind incurred as a result of any content or the use of any material or information posted or shared through our Site.

(c) You acknowledge and agree that when using our Site, you will be exposed to content from a variety of sources, and that STARDM is not responsible for the safety, legality, or intellectual property rights of or relating to any such content. You further understand and acknowledge that you may be exposed to content that is inaccurate, offensive, indecent, objectionable, or harassing, and you agree to waive, and do hereby waive, any legal or equitable rights or remedies you have or may have against any STARDM Party with respect thereto.

(d) To the fullest extent permitted by applicable law, you acknowledge and agree that in no event will any STARDM Party be liable to you or to any third party for any indirect, special, incidental, punitive, or consequential damages (including for loss of profits, revenue, or data) or for the cost of obtaining substitute products, arising out of or in connection with these Terms, however caused, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not STARDM has been advised of the possibility of such damages.

(e) To the maximum extent permitted by applicable law, our total cumulative liability to you or any third party under these Terms, including from all causes of action and all theories of liability, will be limited to and will not exceed the fees received by STARDM through activities on your account during the 12 months preceding the claim giving rise to such liability.

(f) Data Protection Losses. Liability as between you and STARDM (the Parties) is limited to actual damage suffered. For greater clarity, each party assumes full liability for any Data Protection Losses arising out of their processing activities as a Controller. Each Party shall be liable to the data subject for any material or non-material damages that Party causes the data subject arising from any breach of Data Protection Law or obligation under the Data Sharing Agreement. This is without prejudice to each Party’s liability under Data Protection Law. STARDM’s liability for any Data Protection Losses arising out of or in connection with any Joint Processing Activity shall be limited to those arising out of breach of our Data Protection Law obligations as outlined in the Data Sharing Agreement.

  1. Indemnification

(a) You agree to indemnify, defend, and hold harmless STARDM STARDM Parties from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including reasonable attorneys’ fees and costs) of any kind or nature, arising from, out of, in connection with, or relating to: (a) these Terms; (b) use of our Site; (c) your negligence, misconduct, or fraud; (d) any action or inaction by you or anyone acting on your behalf; (e) Talent Content; (f) Feedback; or (g) any breach of your obligations under Data Protection Law or the Data Sharing Agreement. STARDM may select counsel and control the defence of any claim that you are indemnifying. You will reasonably cooperate with us in connection with any claim.

(b) STARDM agrees to indemnify, defend, and hold harmless you from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including reasonable attorneys’ fees and costs) of any kind or nature, arising from, out of, in connection with, or relating to the use of the Site or directly attributable to any breach of STARDM’s obligations under Data Protection Law or the Data Sharing Agreement.

(c) The Parties agree that if one Party is held jointly and severally liable for a breach of these Terms or Data Protection Law, it is entitled to claim back as indemnification that part of the liability that corresponds to the other Party’s part of responsibility.

  1. Termination

(a) You may cancel your Site account at any time by contacting a member of the STARDM team at [email protected] provided that you have fulfilled the requests you have already accepted and also all memberships of your Fans Club have been terminated in accordance with these Terms.

(b) We reserve the right to terminate access to our Site to any person, including you, at any time, for any reason, at our sole discretion.

  1. Miscellaneous

(a) Changes:  STARDM may change these Terms or the User Conditions at any time to reflect changes in law, technology, industry standards.  STARDM shall provide you with prior written notification (whether or not by electronic means) of a material change.  In the case of non-material changes, the most up-to-date version of these Terms and the User Conditions shall be available on the STARDM website at www.STARDM.me. Continued use of the Site by you or any User shall constitute acceptance of any new or modified version of these Terms and/or the User Conditions.

(b) Third Party Websites:  Use of the STARDM Service may lead you and Users (via a hyper-link or otherwise) to web sites owned or operated independently by third parties (Third Party Websites).  Such Third Party Web Sites are governed by their own terms and conditions and privacy policies and you acknowledge that STARDM shall not be in any way responsible for any access to or use of such Third Party Web Sites and any related products or services available through such sites.

(c) Severability:  If any provision in this Agreement is held to be invalid or unenforceable, it shall be reconstrued to reflect as closely as possible, its original intention, but all the remaining provisions shall remain in full force and effect.

(d) Assignment: STARDM may, at any time, assign its rights and obligations under these Terms, including to an affiliated entity or in connection with a sale of assets, merger, acquisition, reorganisation, bankruptcy, other transaction, or by operation of law.

(e) Force Majeure:  STARDM shall not be in breach or otherwise liable to you for any delay in performance or non-performance under these Terms if it is due to any event or circumstance beyond its reasonable control including acts of God or nature, failure or shortage of power supplies, acts or omissions of government or other authorities or any telecommunications carrier, operator or administration or Internet service provider, war, act of terrorism, riot, trade dispute, lock-out or labour disturbance (each a Force Majeure Event). You will also not be held in breach of your obligations if your failure to fulfil a request is due to a Force Majeure Event.

(f) Applicable Law; Venue: These Terms and any disputes or claims arising out of or in connection with the Terms or its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England. The parties irrevocably agree that English courts have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).

Last updated: 10th March 2021